Even the best devices need reliable service. DHZ understands that fitness equipment should work at all times, so reliable service with short response times is important. Here you will find brief information about the most important DHZ services.
Service is part of our competence. We will be glad to send you an offer for transport and installation in your gym. Therefor we need information about the location of the fitness center, accesses, floor, lift, and the like.
Warranty ensures safety. We give guarantees on our Fitness equipment that you can rely on. Our warranty at a glance:
Frame & Welds: 5 years
Upholstery: 6 months
Other components: 1 year
We store spare parts in our german main warehouse and can respond quickly. For the order we need the following information:
1) photo of the sticker on the device (product- and serial number)
2) photos of the required spare part, if possible from different views